July 19th — In the last few hours, major disruptions on CrowdStrike’s Falcon platform, causing significant productivity impacts due to inaccessible documents, have been reported. The CrowdStrike Falcon update has led to a “blue screen of death” globally, severely impacting business operations dependent on this technology. This issue requires immediate attention to mitigate potential system failures.
These disruptions highlight our dependency on key software and the critical nature of business continuity planning. Employees facing these issues are unable to perform essential tasks, emphasizing the need for robust, multi-layered security and continuity strategies. Events like this stress the importance of keeping business continuity high on the agenda.
CrowdStrike-specific workaround
CrowdStrike customers affected by the “blue screen of death” issue should follow the vendor’s recommended workaround:
- Boot Windows into Safe Mode or the Windows Recovery Environment.
- Navigate to the C:\Windows\System32\drivers\CrowdStrike directory.
- Locate the file matching C-00000291*.sys, and delete it.
- Boot the host normally.
For detailed guidance, refer to CrowdStrike’s advisory here.
Further practical information
At Check Point Software, we are here to assist affected enterprises in multiple ways beyond the immediate workaround. Our support extends not just on a product level, but also through comprehensive reviews of your architecture and zero-trust security workshops.
Check Point Infinity Platform can help ensure robust security and business continuity beyond endpoints. We aim to provide substantial value in the context of your enterprise’s needs, helping you navigate these disruptions effectively and enhance your overall cyber security posture. Our commitment is to work directly with enterprises, ensuring that your investment in security yields the best possible protection and continuity. We hope this global disruption is resolved soon, and we are ready to support you in any way we can.
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